Privacy Policy

Foneloan respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy explains how information is collected, used, disclosed, stored, and protected when you interact with our website and related services.

1. Information We Collect

We may collect information directly from users, partner banks, financial institutions, and authorized service providers. Information collected may include:

• Name and identification information.
• Contact information.
• Mobile banking profile information.
• Transaction-related information.
• Device and technical information.
• Website usage and analytics data.
• Communication records and support inquiries.

2. How We Use Information

Information may be used for the following purposes:

• Providing and improving services.
• Assessing eligibility for financing products.
• Facilitating loan application processing.
• Supporting fraud prevention and risk management.
• Maintaining security and system integrity.
• Meeting legal and regulatory obligations.
• Responding to customer inquiries and support requests.
• Conducting analytics and service enhancements.

3. Information Sharing

We may share information with:

• Partner banks and financial institutions.
• Authorized service providers and vendors.
• Regulatory authorities when required by law.
• Auditors, legal advisors, and compliance partners.
• Entities involved in fraud prevention and security monitoring.

We do not sell personal information to third parties.

4. Data Security

Foneloan employs industry-standard security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. Security controls may include encryption, access controls, monitoring systems, and secure infrastructure practices.

5. Data Retention

Information is retained only for as long as necessary to fulfill business, legal, regulatory, contractual, and operational requirements.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, enhance functionality, and support security monitoring.

Users may configure browser settings to manage or disable cookies; however, certain website functions may be affected.

7. User Rights

Subject to applicable laws and regulations, users may have rights to:

• Access personal information.
• Request correction of inaccurate information.
• Request deletion where legally permissible.
• Object to certain processing activities.
• Withdraw consent where applicable.

8. Third-Party Websites

Our website may contain links to external websites operated by third parties. Foneloan is not responsible for the privacy practices or content of such external websites.

9. Children's Privacy

Foneloan services are not intended for individuals who are not legally eligible to enter into financial agreements under applicable laws. We do not knowingly collect information from minors without appropriate authorization where required.

10. International Data Transfers

Where applicable, information may be processed or stored using service providers operating in different jurisdictions. Appropriate safeguards are implemented to protect information during such transfers.

11. Policy Updates

Foneloan may update this Privacy Policy from time to time. Revised versions will be published on this page with an updated effective date.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us through the details provided on our Contact Us page.

Last Updated: Jan 2, 2026